The following contact help functions are available to intermediaries:
Lending criteria
for information on our residential lending criteria, click here
for information on our BTL lending criteria, click here
Online assistance or registration queries
If you have a query on our online mortgage application process or you have a registration query, please call 0115 956 4714 or email intermediary.support@thenottingham.com for a prompt response.
Case updates
For updates on the progress of an online application, please refer to case tracking on the online trading service.
Alternatively please refer to your application acknowledgement letter for your individual case owners direct dial telephone number.
Please do not email supporting documents for pipeline cases to the intermediary support email address. Supporting documents should be faxed to 0115 956 4567.
