Before you can obtain a residential or BTL KFI, or an AIP, or submit an application online, you will need to:
We will confirm your online registration by email.
Please note that our AIP requires the property address to be input. Once you have submitted an AIP for your customer, a hard footprint will be left on their credit record.
Application Types
Our online trading service is available for residential and buy to let applications only.
The following types of application must be submitted on a paper application form:
Technical Information
Our system is compatible with Internet Explorer (version 6, 7 & 8). If you use any other type of browser you will experience problems. Laptop users may experience problems so we recommend using a normal PC. Pop up blockers need to be switched off on your system.
Fees & Maximum LTV
Fees are automatically added to the loan and will be included in the maximum LTV for the product selected. The fees (if applicable) are: product arrangement fee, valuation fee, higher lending charge, electronic funds transfer fee £30, own insurance fee £25. When inputting the loan amount, remember to reduce this accordingly, otherwise you will fail underwriting when submitting the AIP. If this happens you can ‘copy AIP' and go back and reduce the loan amount and resubmit the AIP.
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Our online trading service has a comprehensive Help and Advice section on the Home Page. However, if you need help please call the Intermediary Support team on 0115 956 4714. If they are unable to deal with your query over the phone, you might be asked to set up a Screen Sharing session to look at your issue. When asked by the team member please click here to set up the Screen Sharing session.
