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Our latest service standards
Our underwriters are currently assessing fully packaged mortgage applications received within the last 72 hours, which have been submitted, together with a completed affordability calculation and payment of all fees.
The Intermediary Terms of Business have been updated (May 18th, 2018). Please read our Terms of Business.
For Residential and BTL business we pay a procuration fee by BACS of 0.40% of the amount borrowed (minimum £200, maximum £3,000), within ten days of the mortgage completing.
Before you can do business with us you will need to join our panel.
Using the Application manager you can upload supporting documents and track cases online.
Calculate your client's borrowing ability. Save, amend and review information.
You can access the full range of useful forms in the document library.
Obtain your mortgage illustration & AIP, submit applications and track business online.
Download a copy of the current mortgage rate card.