Case update 02 June 2021
We are currently working to the following service levels:
Broker registration - approximately 1 day
New business cases - approximately 3 days
Administration - approximately 3 days
Please check the status of your case via Broker Portal and do not call for an update until the above timings have lapsed.
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Access is currently unavailable
Access to your online broker service is currently unavailable.
You will be able to access your existing cases or create new ones after 7.00am.
We apologise for any inconvenience this may cause you.