Contact us

Case updates and new business enquiries

Pre-application enquiries

You can contact your Business Development Manager (BDM) with any new business enquiries or you can contact the intermediary enquiry line on 0344 481 0029 or

Intermediary enquiry line opening hours

Monday, Tuesday, Thursday, Friday Wednesday
9.00am - 5.00pm 9.30am - 5.00pm


Contact your local Business Development Manager

If you have a new business enquiry you need to discuss in detail, please use the postcode checker below to find your closest BDM.

Post-application enquiries

Brokers and solicitors can call our mortgage processing team on 0344 481 0029 and select option 1 or 2. Lines are open 9.00am - 5.00pm Monday to Friday.

Raji Sidhu-Housden

Central London

Field based

Tel: 07971 752 589

Covers: AL, BR, CB, CM, CO, CR, DA, E, EC, EN, HA, IG, N, NW, RM, SE, SG, SM, SW, TW, UB, W, WC, WD.

Sam Watts

South West

Field based

Tel: 07976 413 025

Covers: BA, BS, CF, EX, GL, HR, LD, NP, OX, PL, SA, SN, TA, TQ, TR, WR.

Richard Goodman

Central West

Field based

Tel: 07971 751 406

Covers: B, CV, DY, LE, ST, TF, WS, WV, NN, MK.

Jennifer Curry

North West

Field based

Tel: 07884 655 939

Covers: BB, BD, BL, CH, CW, FY, HX, L, LA, LL, M, OL, PR, SK, SY, WA, WN.

Avril Dugdale

North East

Field based

Tel: 07955 321 631

Covers: CA, DH, DL, DN, HG, HU, LS, NE, SR, TS, WF, YO.

Rachel Bridle


Field based

Tel: 07714 154 576

Covers: BH, BN, DT, GU, HP, KT, PO, RG, RH, SL, SO, SP, TN.

Rebecca Faith

South East

Telephone based

Tel: 07596 595 020

Covers: CT, LU, ME, IP, NR, SS.

Heidi Lang

Central East

Field based

Tel: 07824 142 269

Covers: DE, HD, LN, NG, PE, S.

Emma Weisz

Enquiry Line Manager

Tel: 0344 481 0029