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Our latest service standards
Our underwriters are currently assessing fully packaged mortgage applications received within the last 48 hours, which have been submitted, together with a completed affordability calculation and payment of all fees.
The Intermediary Terms of Business have been updated (May 12th, 2017). Please read them.
We lend on property throughout England and Wales with no geographic or LTV restrictions.
We give you direct access to our RDMs, Intermediary Support and Underwriting team.
We have regularly been winners of the What Mortgage Best Regional Building Society Award.
We are winners of a 4 Star Financial Service Award in 5 of the last 8 years.
Got a question you'd like to ask our mortgage team or the Head of Intermediaries?
Download a copy of the current mortgage rate card.
Calculate your client's borrowing ability. Save, amend and review information.
Using the Application manager you can upload supporting documents and track cases online.
Obtain KFIs & AIP, submit applications and track business online.
You can access the full range of useful forms in the document library.